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Shipping & Delivery

Shipping Methods

Shipping costs will be additional to the order subtotal, and each purchase will only be shipped after total payment is received.

All orders will be carefully packed with sufficient padding and protection. Should any damage occur during delivery, we will review on case-to-case basis for exchanges/returns.

Shipping within Singapore

Final shipping charge is dependent on weight, size of purchase order and choice of delivery courier. Please enquire for final shipping charge.

(Genuine Sparkles will not be responsible for any loss during shipping, so tracked delivery is greatly encouraged.)

  1. Basic Package by SingPost: Flat rate of S$1.50 for orders less than 2kg. 
    No tracking  of package is available. Your package will be delivered to your letterbox within two working days.
     

  2. Tracked Package by SingPost: Flat rate of S$3 for orders less than 2kg.
    Tracked Package is delivered directly to the letterbox. Track your package on SingPost’s website, and you will be informed through SMS when the package has been successfully delivered to the letterbox. Your package will be delivered within two working days.
     

  3. Qxpress delivery: S$4.50 for less than 5kg. S$7 for 5kg and above.
    Tracked door to door delivery to you at your shipping address.

Shipping outside of Singapore

Final shipping charge is dependent on weight, size of purchase order and destination. Please enquire for final shipping charge.

Payment: Please see How to order.

Please see Terms & Conditions before placing your order.

More questions?

Send me an email at sales@genuinesparkles.com.