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Shipping & Delivery

Shipping Methods

All purchases will be shipped by Singapore Post regular or registered mail. Other courier service will be used for larger purchases.

All shipping costs will be borne by customers and will be added to the price of the item, and purchases will only be shipped after all payments are received.

All orders will be carefully packed with sufficient padding and protection. Should any damage occur during delivery, we will review on case-to-case basis for exchanges/returns.

Shipping Charges

  1. Regular Mail by SingPost: Minimum charge of S$1. Dependant on purchase item and destination. (Please enquire for charges.)

  2. Registered mail by SingPost: Regular mail charges plus additional charge of S$2.25. This option includes tracking of delivery.
    (Genuine Sparkles will not be responsible for any loss during shipping, so registered mail is greatly encouraged.)

  3. Qxpress delivery within Singapore: From $5 and above, dependent on weight and size or order. Tracking of order is available.

Payment: Please see How to order.

Please see Terms & Conditions before placing your order.

More questions?

Send me an email at sales@genuinesparkles.com.