home pendants necklaces bracelets earrings gift ideas pouches
site map about gs contact how to order terms & conditions shipping/


Terms & Conditions

For purchases to be delivered by shipping handler/Singpost:

  • If normal mail instead of Registered mail is chosen, Genuine Sparkles will not be responsible for any loss during mail delivery.

  • Payment must be made before each order is shipped out. Each order is not confirmed & items are not reserved until payment is received.  You are allowed to cancel/change your order before payment is made.

  • Once payment is received, there will be no refunds should you change your mind.

  • Once purchase is shipped, no returns or exchanges will be accepted. There will be exceptions to exchanges only if the purchase is damaged during shipment. (Based on case-to-case basis)

  • All prices are stated in Singapore dollars (S$).

Payment: Please see How to order.

Delivery/Shipping Costs: Please see Shipping.


Need to know more?

Send me an email at sales@genuinesparkles.com


Give me your comments! Tell me what you think!